LEGAL REFERENCE

2hat Par Aapki Raza Kari Suraksha

Hamari privacy policy aapke personal information ko sab se pehle protect karta hai. Jab aap 2hat par account banate ho, aapka data encrypted rehta hai aur sirf jo...

Encrypted data transferLocal payment securityAccount transparencyPakistan jurisdiction
2hat 2hat Par Aapki Raza Kari Suraksha

Hamara Privacy Posture Explain

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADADGARI CHANNELS

Privacy Questions ke Liye Hamse Mailen

Agar aapko privacy ke bare mein koi sawaal ho ya aap apna data manage karna chahte ho, hamari support team har waqt tayyar hai. Email kijiye, live chat kholo, ya hamse in-app message bhejiye - tenoN tareeqon se aapka message 24 ghanton mein answer hoga.

Team online

Email Support

[email protected] par apne sawaal bhejiye. Hamara team Pakistan timing mein reply karega aur data requests ko 7 din mein process karega.

Live Chat

2hat lobby ke andar 'Help' button daba kar live chat kholo. Agent directly aapke account aur payment method ke hisaab se madad karega.

In-App Messages

Apne account settings mein 'Contact Us' section mein message bhejiye. Hamara team in-app notification ke through jawab karega.

LAYAS AUR ACCOUNTABILITY

Kis Tarah Hamari Privacy Earn Ki Hai

2hat ne apne privacy practices transparent rakhne ke liye design kiya hai. Hamara policy simple Urdu mein likha hai, technical jargon nahi. Har mahine hamara security team data audit karta hai aur...

Monthly Audits

Hamara internal team har mahine data flows ko check karta hai. Kisi bhi unauthorized access ki notification turant bhej diya jaata hai.

Transparent Policy

Hamara full privacy document Urdu aur English dono mein likha hai. Koi hidden terms nahi - exactly kya collect karte hain, kya store karte hain, samjh mein aa jaata hai.

Payment Partner Verification

JazzCash, Easypaisa, SadaPay aur Raast - sab ke saath hamara secure integration hai aur un ka encryption standard hamara bhi standard hai.

Data Deletion Rights

Jab aap account close karte ho, aapke personal data 90 din mein delete ho jaata hai. Sirf transaction records compliance ke liye store rahte hain.

Secure Password Standards

2hat par password minimum 8 characters ka hona zaroori hai. Two-factor authentication available hai jo aap turn on kar sakte ho.

Cookies aur Tracking

Hamari site sirf essential cookies use karta hai. Analytics aur third-party tracking cookies ke liye aapka consent zaroori hai aur aap settings mein off kar sakte ho.

2hat Kyon Alag Hai Privacy Mein

Bohat se platforms apne privacy policy ko hidden rakhte hain ya kabhi update nahi karte. 2hat monthly apna policy review karta hai aur Pakistan-specific rules ke hisaab se...

Pakistan-First Design
Hamara policy specifically Pakistan mein account holders ke liye likha hai, na ke global one-size-fits-all template.
Local Payment Integration
JazzCash, Easypaisa, SadaPay aur Raast ke saath direct partnership se aapka financial data sirf hamary aur payment provider ke systems mein rehta hai.
Simple Urdu Explanation
Hamara policy easy Urdu mein hai - legal jargon nahi. Agar kuch samjh na aaye, support se pooch sakte ho.
Regular Updates
Har quarter hamari privacy team policy ko review karta hai aur improvements add karta hai. Change log publicly dekh sakte ho.
No Third-Party Selling
2hat aapka data kisi advertising network ya data broker ko nahi bechta. JazzCash, Easypaisa, SadaPay aur Raast - sirf in taraf se share hota hai.
Account Control
Aap apne account settings mein jaao aur dekho exactly kya data store hai. Download, edit, delete - sab options available hain.
Breach Notification
Agar kab security issue ho, aapको 24 ghanton mein notification aayega email aur SMS dono se.
PLATFORM SECURITY LAYERS

Aapke Account Ko Protect Karne Wale Features

2hat mein built-in privacy features hain jo aapka experience surakshit rakhte hain. Login session auto-timeout ho jaata hai, password reset option strong hai, aur account activity log dekh...

Session Security Aapka login session 30 minutes mein auto-timeout ho jaata hai...
Activity Log Access Apne account settings mein 'Login History' dekh sakte ho. Har...
Email Verification Naya email set karte waqt ya password change karte waqt...
Payment Method Confirmation Jab aap withdrawal request karte ho, aapke registered JazzCash, Easypaisa...
IP Monitoring Agar aapke account mein unusual location ya device se login...
Account Recovery Agar aap apne account details bhul jaao ya access lose...

Aapke Sawalon ke Jawab

Bilkul nahi. Hamara policy clearly likha hai ke aapka personal aur financial information sirf 2hat aur zaroori payment partners ke saath secure rehta hai. Kisi advertising network, data broker ya third party ko nahi share hota.

Nahi, bilkul nahi. Hamara system sirf aapka wallet ID aur linked account number store karta hai. Full password ya PIN kabhi save nahi hote. JazzCash, Easypaisa, SadaPay aur Raast ke password sirf un ke servers par secure rehte hain.

Account close karne par aapka personal information - naam, email, phone - 90 din mein delete ho jaata hai. Withdrawal aur deposit records compliance ke liye hisaab mein zaroori hain, woh 7 saal rakhne padtay hain.

Han, sirf essential cookies jo app ko properly kaam karne dete hain. Analytics cookies ke liye aapka explicit consent zaroori hai. Settings mein jaao aur analytics cookies ko turn off kar sakte ho - gameplay par koi asar nahi hoga.

Turant [email protected] par email karo ya live chat kholo. Hamara team 24 ghanton mein reply dega. Major issues ke liye formal complaint form bhi available hai hamari website par.

2hat Pakistan mein based hai aur local privacy laws follow karta hai. GDPR specifically Europe ke liye hai, par hamara data protection standard same level ka hai. International visitors ko bhi same encryption aur privacy rights milte hain.

Aapka full login history, deposits aur withdrawals ka record 12 months tak visible rahe hain account settings mein. Older records compliance purpose ke liye securely archived hote hain aur support se request karne par accessible hote hain.